Organisations, Innovation and Complexity:
New Perspectives on the Knowledge Economy
University of Manchester
9-10th September 2004
Conference
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‘Co-Evolutionary Integration: The Co-creation of a New
Organisational Form Following a Merger or Acquisition’
E. Mitleton-Kelly
E.Mitleton-Kelly@lse.ac.uk
London School of Economics, UK
Abstract
Despite an apparently thorough ‘due diligence’
process, many mergers and acquisitions (M&A) still fail to
meet pre-merger objectives. One of the main contributing factors
is insufficient emphasis on post-merger relationships, and the
development of an emergent culture to support the new organisational
form.
The paper will use two examples of M&A to illustrate
a successful and a dysfunctional application of post-merger integration,
seen from a complexity theory perspective. An ideal post-merger
integration, according to complexity, would resemble the creation
of a child. It has some characteristics inherited from both parents
but it has its own unique personality and identity. Yet in most
cases the more dominant partner tries to impose its own culture,
ways of working and procedures. It expects the dependent partner
to adapt to these conditions, instead of facilitating reciprocal
learning and co-evolution between the partners.
The paper will explore the differences in attitude
of the two companies and identify some of the key contributing
factors to successful co-evolutionary integration from
a complexity theory perspective. It will do so by outlining the
relevant characteristics to M&A, of organisations as complex
evolving systems. In one case it will illustrate how the innovation
process regarding new product development was constrained and
how this affected relationships with customers. It will also show
how restrained communication and the restriction of knowledge
contributed towards dysfunctional behaviour. It will finally propose
that co-evolutionary integration may be facilitated through the
co-creation of an enabling infrastructure based on social,
cultural and technical conditions.
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